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Code of conduct
All APIL members agree to abide by the following code of conduct, as a condition
of membership.
APIL members recognise the need to:
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Provide a professional service.
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Keep themselves informed, educated and up to
date with current law and procedure.
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Share information with other APIL members.
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Maximise the amount of compensation receivable
in the hands of the client.
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Ensure that the client is fully aware of, and
fully and professionally advised, on all costs issues, including public
funding, where available.
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Ensure that clients have the opportunity to
receive advice on the investment and/or use of damages.
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APIL members will act in the best interests of
the client.
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APIL members will provide the client with
independent advice.
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APIL members shall at all times behave and act
in a manner which will uphold the standing and good reputation of claimant
personal injury lawyers and APIL.
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No APIL member shall pursue a frivolous claim
issue or position; but no APIL member should refrain from taking or pursuing
any claim issue or position which is believed to have merit;
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APIL members will proceed expeditiously with all
personal injury claims.
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No APIL member shall make excessive or
unnecessary monetary charges to the client.
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No APIL member shall personally or through an
agent make representations of experience or specialist skills which they do not
possess.
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No APIL member shall knowingly make any
statement, whether in publicity material to a prospective client, an existing
client, or otherwise which may give the client false expectations.
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No APIL member shall undertake false, deceptive
or misleading advertising.
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No APIL member shall personally, or through a
representative, directly contact a potential client (except through permitted
advertising), where there has been no request for such contact (‘cold
calling’). "Permitted advertising" is defined as advertising which complies
with the Code of Practice of the Advertising Standards Authority and with the
Rules of the member's relevant legal professional regulatory body.
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APIL members may only pay or receive a fee for
the introduction of clients where permitted by the rules of the member's
relevant legal professional regulatory body.
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No APIL member shall knowingly accept a referral
from a person, whether an APIL member or not, who obtained the representation
by means contrary to this code.
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