A not-for-profit organisation

committed to injured people

A not-for-profit organisation

committed to injured people

Consumer charter

APIL members are dedicated to providing the very best service possible to injured people. To reassure people about the service they can expect from our members, all of them sign up to our special consumer charter which you can see below:

	APIL members will put your best interests first
	APIL members will provide clear, impartial, honest advice about your case
	APIL members will tell you if you will have to pay anything to pursue your case and, if so, how much
	If you do have to pay to pursue your case, APIL members will charge you a fair price, with no hidden costs
	APIL members will explain your legal position in plain language
	APIL members who feel unable to deal with your case will act only in your best interests in suggesting a referral to another solicitor
	APIL members will keep you updated about all aspects of your case
	APIL members will not cold call
	APIL members willconsider other appropriate remedies as well as financial ones
	APIL members will only publish advertisements which are accurate and truthful
	Your welfare is our concern

Contact us

Association of Personal Injury Lawyers (APIL)

3 Alder Court

Rennie Hogg Road

Nottingham

NG2 1RX

General enquiries: (0115) 943 5400

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