Contacting the right people

WHAT IS AN ACCIDENT?

An accident is simply an incident which no-one could have reasonably foreseen and for which no-one should be held responsible. No-one will win a case against someone who they may think is responsible for an injury, if that injury has been caused by an accident.

WHAT IS NEGLIGENCE?

Negligence is defined, in short, by whether you do something which you can reasonably foresee will injure someone else who is likely to be affected by your actions, or your lack of action.

If you have been injured as a result of someone else’s negligence and you require medical treatment, you should visit your GP and/or local hospital and provide a full history of the incident and how your injury occurred.
If at work or on someone else’s business premises contact the health and safety officer and make sure the incident is recorded in the accident book.
Bring the incident to the attention of the relevant local authorities (for example, the police) as soon as possible.
If you are a member of a trade union, contact your local representative or office. They will provide you with support and legal advice.
Contact APIL who will put you in touch with a local personal injury solicitor who should offer you a free initial interview and you will be assured of independent, regulated legal advice.
Personal injury is a complex area of law and voluntary accreditation schemes exist for lawyers which help you to recognise their individual skills and expertise. To find out more contact APIL (Association of Personal Injury Lawyers) or the Law Society.
Local charities, such as Headway and Spinal Injuries Association provide local support for you and your family. For a full list of support organisations and charities, please click here
Your local benefits office will advise you on your entitlements whilst you are recovering from your injury.

Others may contact you

Be aware of claims farmers - middlemen who will simply sell your case on to a solicitor, for a fee.
Insurers who are over keen to settle your claim quickly by discouraging you from seeing a lawyer.

OBTAIN INDEPENDENT LEGAL REPRESENTATION TO ENSURE YOU ARE ADVISED ON ALL YOUR ENTITLEMENTS

Find an injury lawyer

Guides

Contacting the right people

Your route to a quicker recovery

Dealing with an injury at work

Sub-standard hospital treatment

Questions to ask your insurer

Dealing with criminal injuries