10

11

Cosmetic injuries

Breakdown of 

damages

Joanne

1

 arrived at the airport and was going to the animal cargo hold 

to pick up her pet kitten after her holiday. She tripped and fell over a 

sunken manhole cover which needed repair. There were no warning 

signs. 

Joanne’s face, chest and legs were severely bruised. She also fractured 

three teeth and suffered a large cut on her lip. 

These injuries were painful. The damage to her face and teeth was 

also very noticeable and made Joanne, a young woman, feel very 

insecure. She had to endure extensive, painful dental treatment, 

which compounded her suffering. 

1

Name changed to maintain confidentiality

General damages for 

pain, suffering and 

loss of amenity

Special damages for 

past and future losses 

(dental work)

£12,381.58

£1,950

Total compensation

£14,331.58

Slip ‘n’ trip

Breakdown of 

damages

Emily

1

 went to use a portaloo at a local carnival. There were no 

lights so Emily could not see that the floor was wet. She slipped and 

fractured her wrist. 

The fracture has caused ongoing pain along the side of Emily’s arm 

and wrist. She tries to avoid doing tasks with that arm. It is particularly 

frustrating for Emily, as even menial day-to-day tasks such as cooking, 

cleaning, and shopping are a struggle as her movement is limited. She 

has to make allowances for her injury in every single thing she does. 

She cannot drive long distances, she cannot pick up children, she is 

limited in the sports she can enjoy.  

The injury has led to her having to rely on her husband to do many 

things. It is unlikely that her wrist will ever heal completely. 

1

Name changed to maintain confidentiality

General damages for 

pain, suffering and 

loss of amenity

Special damages for 

past and future losses

Total compensation

£15,000

£7,500

£22,500