Banning cold calls for personal injury claims would curb fraud and restore some credibility to the claims industry, APIL chief executive will say today at an insurance summit.
“The practice of cold calling by claims management companies is widely hated by the man on the street. To put an end to it could restore some credibility and respect to the claims industry and stop the dishonest and impressionable few from thinking it is standard practice to make a claim for an injury they do not have,” Deborah Evans will tell assembled delegates at the Motor Insurance Summit in London.
“There are practical solutions to tackling fraud and reducing the number of claims without installing barriers for people who are genuinely injured.”