Association of Personal Injury Lawyers
A not-for-profit organisation representing injured people

Lawyers call for outright ban on cold calling for personal injury in Scotland

01 Jun 2018
APIL news

Lawyers have welcomed new plans to regulate claims management companies (CMCs) in Scotland, but say only a ban on cold calling will provide proper protection for consumers.

“Government plans to regulate the activities of claims management companies in Scotland as well as in England and Wales are very welcome,” said Gordon Dalyell, vice president of the Association of Personal Injury Lawyers (APIL).*

“It is important that there is consistency across the different jurisdictions so there is no place for unscrupulous CMCs to hide.

But regulation in itself is not enough, Mr Dalyell explained.

“Many people have received unsolicited calls or texts encouraging them to claim compensation for personal injury when they have not even been injured,” he said.

“Regulation is welcome, but it will not deal with the whole problem. An outright ban on spam calls for personal injury by CMCs would protect consumers properly. It would help to correct the perception that suffering an injury makes ‘easy money’ and prevent companies from encouraging people to make claims for injuries they do not have,” he said. 


Notes to editors:

Past press releases

Public wants ban on injury compensation calls and texts , 08 Sep 2021
Action needed now to stop the misery of needless injuries, 04 Aug 2021
Injury Prevention Week: it’s common sense!, 02 Aug 2021
Principle of openness 'undermined' by plans for patient safety probes, 14 Jul 2021
Seriously injured people are “not canny investors” hears justice committee, 10 Jun 2021
Whiplash injury compensation slashed, 03 Jun 2021
Government must act now on bereavement damages law, 14 May 2021
New leader calls for fairness for injured people , 14 May 2021

More past press releases

Head of Public Affairs
Lorraine Gwinnutt
0115 943 5400

Communications Manager
Jane Hartwell
0115 943 5416

Press & Communications Officer
Iman Anthony
0115 943 5431