Association of Personal Injury Lawyers
A not-for-profit organisation representing injured people

Whiplash ‘could be the new PPI’, lawyers warn

11 Mar 2013
APIL news

Spam texting and cold calling could explode under Government plans to force hundreds of thousands of road traffic victims into the small claims court system.

The Government consultation ‘Reducing the number and cost of whiplash claims’, proposes that huge numbers of people injured in road traffic accidents will have to bring claims for compensation in a court which is designed for individuals to represent themselves rather than take legal advice.

But the Association of Personal Injury Lawyers (APIL) has warned that this gap in legal advice will be exploited by claims management companies (CMCs) who have a reputation for marketing through intrusive and unwelcome cold calling and text messaging.

“Cold calls, and spam text messages encouraging personal injury claims are likely to become more prevalent, just as we’ve seen for mis-sold payment protection insurance claims,” said APIL president Karl Tonks.

“The Government’s proposal effectively represents a business opportunity for CMCs to run claims for injured people in the same way they have taken on PPI claims.

“The fact that CMCs involved in the PPI scandal account for the vast majority of consumer complaints received by the Ministry of Justice speaks for itself,” he added.

“If these proposals go ahead, an unintended consequence will surely be that claims management companies, who are not bound by the Solicitors’ Code of Conduct, will do what they do best – openly tout for claimants and run very large numbers of what could be potential dubious claims.”

-ends-

Notes to editors:

  • APIL (Association of Personal Injury Lawyers) is a not-for-profit organisation whose members are dedicated to campaigning for improvements in the law to help people who are injured or become ill through no fault of their own.
  • APIL's full response to the Government consultation Reducing the number and cost of whiplash claims, is on the APIL website. Visit: http://www.apil.org.uk/consultations-and-apil-responses
  • APIL (Association of Personal Injury Lawyers) is a not-for-profit organisation whose members are dedicated to campaigning for improvements in the law to help people who are injured or become ill through no fault of their own.
  • For more information contact APIL's press and communications officers Jane Hartwell on t: 0115 943 5416, m: 07808 768623, e: jane.hartwell@apil.org.uk, or Tim Carter t: 0115 943 5409, e: tim.carter@apil.org.uk.
  • Visit the association's website at www.apil.org.uk.
  • •Follow @APIL on Twitter: www.twitter.com/APIL.

Past press releases

Severe injury compensation plans condemned by lawyers, 25 Aug 2020
What are car reverse lights? Most pedestrians don’t have a clue, 18 Aug 2020
Prevention rather than cure: lawyers campaign to cut pedestrian injuries, 17 Aug 2020
Is your child road safety aware? Survey of parents reveals road safety fears, 17 Aug 2020
APIL backs call for UK-wide injury prevention strategy , 13 Aug 2020
Change ‘desperately needed’ for injured people, 22 Jun 2020
Welsh lawyer elected to a top role of national organisation, 14 May 2020
Crisis will not knock us off track, says new APIL leader, 14 May 2020

More past press releases

Head of Public Affairs
Lorraine Gwinnutt
0115 943 5400
lorraine.gwinnutt@apil.org.uk

Communications Manager
Jane Hartwell
0115 943 5416
jane.hartwell@apil.org.uk

Press & Communications Officer
Lizzy Freeman
0115 943 5431
lizzy.freeman@apil.org.uk