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A not-for-profit organisation
committed to injured people
A not-for-profit organisation
committed to injured people

Serving by email – avoiding the traps 2026

CPD
1 hour
Target audience
Any level

Overview

This webinar explores the growing risks and complexities of service by email within legal proceedings. As practice shifts from traditional postal service to electronic methods, practitioners face a landscape shaped by evolving procedural rules and significant case law.

The session will examine the critical importance of proper service, particularly given its strict and unforgiving nature, and will clarify the current rules governing electronic service in both non-Digital Claims Process (non-DCP) and Digital Claims Process (DCP) contexts.

Participants will also gain insight into common and emerging procedural traps, illustrated through recent case law and upcoming rule amendments, along with practical strategies for avoiding errors, remedying mistakes, and maintaining professional standards. The webinar concludes with a forward-looking discussion on the future of service in an increasingly digital legal system.

Learning Objectives

By the end of this webinar, participants will be able to:

  • Understand why service of documents is a critical and strictly enforced step in legal proceedings
  • Identify the key differences between postal and electronic service, including risks introduced by email
  • Explain the current rules governing electronic service of claim forms (non-DCP)
  • Distinguish the process for notification of claims within the DCP framework
  • Apply the rules for electronic service of other documents during proceedings
  • Recognize common and emerging procedural traps, including those highlighted in recent case law
  • Anticipate risks arising from recent and forthcoming rule amendments
  • Implement practical steps to avoid common pitfalls in service by email
  • Take appropriate action to remedy defective service where possible
  • Appreciate the professional risks, including negligence implications, associated with improper service
  • Evaluate potential future developments in electronic service and their impact on legal practice


Presented by John McQuater

"John McQuater is one of the best speakers on the legal training circuit"

APIL Past President, Director of Switalskis Solicitors Ltd

John McQuater qualified as a solicitor in 1983 and is Technical Director in the Serious and Briain Injury Department at Switalskis Solicitors... view full biography

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Live webinar
16 June 2026
10:00 to 11:00
On-demand recording
Available from 16 June 2026
On-demand recording
Recording access for 6 months post-event
Delegate rate
From £90 + VAT
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Live or on-demand

Join live to take part in polls, ask questions, and get the full interactive experience.

Unable to attend live? No problem - everyone who registers will receive access to the on-demand recording, available to watch anytime for up to six months.