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Association of Personal Injury Lawyers

Lawyers warn against lifting the ban on cold calling for solicitors

14 Sep 2016
APIL news

Lawyers have urged their regulatory body to abandon plans to remove the ban preventing solicitors from making cold calls.

The Association of Personal Injury Lawyers (APIL) has long called for a complete ban on cold calling for personal injury, which is currently in place for solicitors but not for claims management companies (CMCs).

APIL president, Neil Sugarman, has now called on the Solicitors Regulation Authority (SRA) not to lift the ban on solicitors.

“Most solicitors would not dream of cold calling but we must legislate for those who would,” said Mr Sugarman.

“We are currently in the middle of an epidemic of cold calling for personal injury claims which exploits vulnerable people,” he went on. “It is tasteless and intrusive. It generates the false perception that obtaining compensation for injuries is easy, even when there is no injury. It brings our whole sector into disrepute, and people hate and condemn the practise.

Concern has arisen during consultation on reform of the SRA’s handbook and the omission from the new draft of the rule which dictates that solicitors “do not make unsolicited approaches in person or by telephone to members of the public in order to publicise your firm…”

“We at APIL have consistently called for CMCs to be banned from cold calling for personal injury, in order to raise the bar to reflect what – quite rightly - is expected of solicitors,” said Mr Sugarman.

 “We need to do more – not less – to get rid of the scourge of cold calling for personal injury.”



Notes to editors:

  • APIL (Association of Personal Injury Lawyers) is a not-for-profit organisation whose members are dedicated to campaigning for improvements in the law to help people who are injured or become ill through no fault of their own.
  • For more information contact APIL's Head of Public Affairs on t: 0115 943 5404, e:, or assistant press and communications officer on Lizzy Freeman t: 0115 943 5431, e:
  • Visit the association's website at
  • Follow @APIL on Twitter:

Past press releases

Government washes its hands of injured people, 20 Mar 2018
Cold calling ban: time for Government to deliver, 08 Mar 2018
MPs told: Now is the time to ban cold calling, 22 Jan 2018
Get to grips with clearing snow and ice, say lawyers, 21 Dec 2017
Injured people must retain access to the courts , 15 Dec 2017
Kent roads have highest number of collisions, figures reveal, 13 Dec 2017
Highest rate of work injuries in North Warwickshire, 08 Nov 2017
House of Lords urged to ban nuisance cold calls , 13 Sep 2017

More past press releases

Head of Public Affairs
Lorraine Gwinnutt
0115 943 5400

Communications Manager
Jane Hartwell
0115 943 5416

Press & Communications Officer
Lizzy Freeman
0115 943 5431