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A not-for-profit organisation
committed to injured people
A not-for-profit organisation
committed to injured people

Value of compensation brought to life in new film

25 Mar 2026
APIL news

A deeply moving new short film lays bare the life-changing impact that the law on personal injury compensation can have for families whose lives are torn apart by negligence.

Kayleigh and her 11-year-old son Charlie, who suffered a significant hypoxic brain injury at birth and has cerebral palsy affecting all four limbs, are the focus of the public awareness film for APIL’s Rebuilding Shattered Lives campaign.

“Shining a spotlight on a clinical negligence case like Charlie’s is incredibly significant, now in particular. Spending on NHS negligence claims is under substantial scrutiny, including by the Public Accounts Committee and Department of Health and Social Care,” said APIL’s chief executive Mike Benner.

“Injured victims of negligence must be at the centre of any dialogue or policymaking which affects them. The film is a powerful reminder that the numbers represent real lives, and that victims need and deserve full and fair redress,” Mike said.

In the film, titled Charlie’s Story, Kayleigh shares how making a claim for compensation has been “life-changing”. She also commends being able to fund Charlie’s private therapies, which are a crucial part of the lifelong support that he needs.

Rebuilding Shattered Lives is a long-term campaign to tackle misconceptions about personal injury claimants and their representatives.

“Negative perceptions among the public remain a problem for the PI sector. They can lead to bad legislation which undermines access to justice, and even put injured people off seeking the redress they need,” said Mike Benner.  

“Most people have not suffered harm because of negligence, and don’t expect ever to be a claimant. But our polling shows that people who do turn to PI lawyers have positive views of them and the system, in polar contrast to the wider, uninjured, public.

“The research demonstrates the vital importance of the support that PI lawyers provide. Rebuilding Shattered Lives showcases that value to the wider public and policymakers,” he said.

Charlie’s Story is circulating on social media. It follows previous Rebuilding Shattered Lives films Victora’s Story and Rusty’s Story, both of which scooped industry awards and reached a combined 2.2 million views online.

Charlie’s case was handled by Express Solicitors.

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Notes to editors:

  • Charlie’s Story is on YouTube here: https://www.youtube.com/watch?v=Hjcjb5IYdxI&t=1s  and on Vimeo here: https://vimeo.com/1174797834 It can be embedded to websites through either of these links.
  • The Association of Personal Injury Lawyers (APIL) is a not-for-profit campaign organisation formed in 1990. Members are like-minded professional personal injury lawyers who are committed to protecting the rights of victims of negligence. Members, who include solicitors, barristers and legal executives, are dedicated to securing access to justice for all who need it, and to turning around the lives of people seriously injured due to the negligence of others.
  • Any queries should be directed to APIL’s senior communications manager Jane Hartwell 07541 490 988 [email protected], or communications assistant Zach Wheelhouse Steel on 0115 943 5400, [email protected].
  • Click here to visit the APIL website. Follow APIL: @apiluk on Bluesky; @APIL on X, @injuredpeople on Instagram, and on LinkedIn
  • The dedicated Rebuilding Shattered Lives website is here: https://rebuilding-shattered-lives.org.uk/

Past press releases

More past press releases

Senior Communications Manager
Jane Hartwell
0115 943 5416
[email protected]

Press and Communications Officer
Julie Crouch
0115 943 5408
[email protected]

Communications Assistant
Zach Wheelhouse Steel
0115 943 5431
[email protected]