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Association of Personal Injury Lawyers

Cold calling ban: time for Government to deliver

08 Mar 2018
APIL news


Government must stop dithering and act now to ban cold calling for personal injury claims, a leading lawyer has said ahead of a crucial debate in Parliament on Monday (12 March).


“There is a clear public demand for a ban on cold calling, yet the Government has rowed back on its commitment to stop this epidemic which bedevils people across this country,” said Brett Dixon, president of the Association of Personal Injury Lawyers (APIL).


“Its proposal to control cold calling by changing the rules on consent will do nothing to stop unscrupulous marketing organisations from taking advantage of vulnerable people,” he said.


Mr Dixon was speaking ahead of the final stages of debate on the Financial Guidance and Claims Bill in the House of Commons on Monday.


“No-one would knowingly consent to being cold-called about a personal injury claim. The idea is unthinkable. Consent may be appropriate for other types of marketing but it has no place in the field of personal injury.


“It is intrusive, exploitative and has a pernicious impact on society,” he went on. “The Government is willing to ban cold calling in other areas, such as pensions, so its reluctance to do the same for personal injury is incomprehensible.


“A recent YouGov survey* found that more than two thirds of people would support a ban,” he said. “This is not controversial. It is time for the Government to deliver.”    


Notes to editors:

  • APIL (Association of Personal Injury Lawyers) is a not-for-profit organisation whose members are dedicated to campaigning for improvements in the law to help people who are injured or become ill through no fault of their own.
  • For more information contact APIL's communications manager Jane Hartwell on t: 0115 943 5416, e:, or press and communications officer Lizzy Freeman t: 0115 943 5431, e:
  • Visit the association's website at
  • Follow @APIL on Twitter:

Past press releases

Government abandons full compensation for injured people, 23 Oct 2018
Extra pressure on NHS if Civil Liability Bill goes ahead, 03 Sep 2018
Bereaved relatives deserve fairness, 31 Aug 2018
Cut whiplash injuries with the headrest test, 15 Aug 2018
Grieving parents of stillborn babies fight for answers, 22 Jun 2018
Lawyers call for outright ban on cold calling for personal injury in Scotland, 01 Jun 2018
APIL, FOIL and MASS join forces for mediation project, 29 May 2018
Grieving relatives cruelly ignored by justice system, 27 Apr 2018

More past press releases

Head of Public Affairs
Lorraine Gwinnutt
0115 943 5400

Communications Manager
Jane Hartwell
0115 943 5416

Press & Communications Officer
Lizzy Freeman
0115 943 5431