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Association of Personal Injury Lawyers

Public votes for ban on personal injury calls and texts

16 Jun 2016
APIL news

95 per cent of respondents to a public poll would support a ban on cold calls and texts about personal injury claims.

A ban is being championed by personal injury lawyers, who have branded calls and texts from claims management companies as “tasteless and intrusive”.

“It’s hard to find anyone who isn’t sick of these calls and texts, some of which are relentless. Some callers even encourage people to make claims for injuries they do not have,” said Neil Sugarman, president of the Association of Personal Injury Lawyers (APIL) which carried out the poll as part of its Can the Spam! campaign.

“Not only is the practice irritating and intrusive for many people, it also promotes a false expectation of ‘easy money’ which is not right,” said Mr Sugarman.

APIL’s poll comes as research from YouGov reveals that 60 per cent of UK adults have been contacted and encouraged to make a claim for compensation for an injury in the last year alone*.

“A ban is the obvious solution, and it seems the public would support it”.


·  For more information about Can the Spam! visit
·  Calls and texts can be reported to and on Twitter @APILCanTheSpam.
·  *YouGov Personal Injury 2016 Report.
·  APIL (Association of Personal Injury Lawyers) is a not-for-profit organisation whose members are dedicated to campaigning for improvements in the law to help people who are injured or become ill through no fault of their own.
·  For more information contact APIL’s press and communications officer Jane Hartwell on t: 0115 943 5416, m: 07808 768623, e:, or assistant press and communications officer Lizzy Freeman on t: 0115 943 5431 or e:
·  Visit the association’s website at
·  Follow @APIL on Twitter:

Past press releases

Government abandons full compensation for injured people, 23 Oct 2018
Extra pressure on NHS if Civil Liability Bill goes ahead, 03 Sep 2018
Bereaved relatives deserve fairness, 31 Aug 2018
Cut whiplash injuries with the headrest test, 15 Aug 2018
Grieving parents of stillborn babies fight for answers, 22 Jun 2018
Lawyers call for outright ban on cold calling for personal injury in Scotland, 01 Jun 2018
APIL, FOIL and MASS join forces for mediation project, 29 May 2018
Grieving relatives cruelly ignored by justice system, 27 Apr 2018

More past press releases

Head of Public Affairs
Lorraine Gwinnutt
0115 943 5400

Communications Manager
Jane Hartwell
0115 943 5416

Press & Communications Officer
Lizzy Freeman
0115 943 5431