A not-for-profit organisation
committed to injured people
A not-for-profit organisation
committed to injured people

Developing negotiation skills to manage conflict - workshop

All levels - 1 hour

(Please note that the number of CPD hours may be subject to change)

In conjunction with:

The Legal Training Team

Junior PI lawyers can sometimes be faced with aggressive negotiating tactics by their opposite numbers. 

This session explores ways to deal with these situations: 

  • How to prepare yourself well to help you deal with every situation
  • Recognising when and why aggressive and even bullying tactics are being used against you
  • Developing techniques to counter such aggressive tactics – to win
  • When to ask for help from your colleagues and your firm
  • Understanding the regulatory landscape, and how this can be used to help you

To make this as practical and beneficial as possible, there will be opportunities for you to ask questions, vocally or through the chat function. You may wish to consider in advance what you would like to learn to help you in your role. You can even email questions to the [email protected] in advance if you wish, and these will be sent to the trainer for consideration in the workshop.


This workshop is part of a seven-part series.

Each session can also be viewed as a stand-alone workshop or as part of the series.

Further sessions in the series include:

Developing essential communications skills

Delivering excellent service and achieving client satisfaction under pressure

Managing your time more effectively when working under pressure

Balancing empathy and assertiveness to deal with challenging situations

Developing negotiation skills to manage conflict

Learning from delegated tasks and feedback, for performance & progression

Identifying and managing risks to you and your firm


Special offer for booking the whole series

Book all 7 workshops together and receive a special discount!

Please email [email protected] for details of how to book the full series.


If you have any questions prior to the session to ask our speakers,
please contact Lucy O'Connor at [email protected]

Website: www.theltt.co.uk


1 person - member/accredited firm: £75 + VAT
1 person - non-member: £100 + VAT
Small office (2 - 6 people): £115 + VAT
Large office (7 people or more): £170 + VAT
Whole organisation (All staff at all offices): £340 + VAT


All people registered for live webinars will automatically be emailed details to view the on-demand learining following the webinar, whether you view live or not. Webinar recordings are available to view for up to six months.

18 Oct 2023

On-demand recording
From 18 Oct 2023 to 18 Apr 2024